Terms & conditions

Current terms and conditions which are described in this document govern the conduct of participating in an “Escape room” (referred below as “The game”) , organized by ESCAPE ZONE LTD., referred as “organiser”

  1. The Game

1.1. The Game can take part of a person under 18 years of age. Children aged 12 to 17 years can participate in the Game, but only with the adult who is to pay a fee to participate in the Game on their behalf.

1.2. The game is held in specially designated for this purpose areas and with the strict observance of the established rules, to participate in it.

1.3. The Game lasts one astronomical hour (60 minutes), how one game can participate a minimum of two people and a maximum of five people.

  1. Reservations

2.1. When you make a reservation for the Game, the participants voluntarily provide their personal information – name, phone number, email address. ESCAP ZONE LTD to store Your personal data in accordance with the requirements of the Bulgarian legislation and have the right to use them to inform you about upcoming offers related to the products and services offered

2.2. The person who makes the order is fully responsible for the correctness of the personal data input in the order form and ensure their istenota

2.3. If it is impossible to pass, and the necessity of cancelling the booking in the Game, it must be made no later than 48 hours before the agreed hour. Otherwise, the members of the corresponding group are required to pay a penalty equal to 100% of the order value. In case the parties later more than 15 minutes, the scheduled start of the Game, selling the Game does not consist of or to the side for holding to a different day and hour. In this case, the amount paid is not refundable and cannot be transferred to another booking.

  1. Safety

3.1. Each participant in the Game will be charged in advance, and you must sign a statement that they undertake to comply with these terms and conditions in the interests of General security during the Games.

3.2. Participation in the game has their own responsibility and Organizer is not responsible for damage caused to participants, failure to comply with the rules. The organizer is not liable for incidents that may occur during the Game, if they are connected with the abuse of items that a player illegally brought into the premises or as a result of continued negligence on the part of participants. The organizer reserves all rights to claim compensation in case of wilful damage on the part of participants, tools and equipment that are part of the room and play. The organizer of the Game may terminate at any time in the event of non-compliance. In this case the Organizer is not obligated, neither partial nor full recovery of the fees paid by participants.

3.3. The Game can not participate persons with cardiovascular disease, suffering from claustrophobia, hypertension, etc., pregnant women, and persons in a state of intoxication or under the influence of drugs and individuals with a low level of personal hygiene or those with aggressive behavior. The organizer is not responsible for the incidents with the participants, who, in spite of your health, participated in the Game.

3.4. If during the Game someone of the participants is unable to continue participation for health reasons or for other reasons, he may terminate his participation in the Game at any time and to leave the premises, if necessary accompanied by another participant. In this case, if you wish, the other players can continue to participate in the beginning of the game. In the event of an accident or serious illness of someone from the participants, the organizer of the game, you can make the decision about the premature closure.

3.5. The game is not allowed audio and video shooting, taking pictures and parties undertake not to disclose any details on the nature of the game directly, indirectly or through the Internet and social networks. Any information about the Game constitutes trade secrets and is confidential. No copying, distribution or the creation of other games which can be considered as derivatives of the Game. The organizer reserves the right to take legal action against any person who committed the violation of intellectual property rights.


4.1. ESCAP ZONE LTD. offers the opportunity to purchase gift certificates for games that prediploma cost the entire game for the appropriate number of players.

4.2. Each voucher is issued by ESCAP ZONE”, has unique identification code, the right part of the voucher.

4.3. Each voucher is valid for a certain number of players, and a validity period written on the voucher.

4.4. Voucher issued by ESCAP ZONE”, can be used to pay for one reservation for the game organized ESCAP ZONE, OOO during the period of validity of the voucher.

4.5.  The Voucher cannot be prespawn cancellations, paid him, and during the absence of the players in the game

ESCAP ZONE LTD reserves the right to change the terms and conditions at any time.